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healthcare mobile app development

How Does Healthcare Mobile App Development Meet Patient Experience?

For the past decade, healthcare mobile app developers have been focusing on how to improve the patient experience. Physicians need to put their patients first. But as there are so many patients, especially during this pandemic, and so little time, it has become quite challenging for physicians to prioritize every patient.

That’s the reason healthcare mobile app development is becoming so popular not only among patients but also healthcare professionals. They enable physicians and other healthcare workers to communicate with patients more conveniently. And make patients able to take control of their personal health records.

From weight management to heart care, there are apps to keep track of every aspect of well-being. Smart bands, measuring blood pressure and heart rate, have been around for a while now. But now, people can interface their results to inform healthcare professionals about their vitals. There are applications that remind about appointments to reduce confusion, and some offer video call and chatbox features to help patients communicate with doctors.

How it Improve Patient Experience:

By connecting patients with physicians, healthcare apps enhance the patient experience. It reduces downtime and helps patients get quicker responses. Moreover, these programs assist in incorporating patient feedback. The more hospitals address the feedback, the more commitment they show to their patients. There are a number of other ways in which healthcare mobile app development is helping to improve the patient experience with doctors and hospital staff.

  1. Mobile Imaging

There are many diseases for which the doctors need to see the condition of the patient rather than relying on symptoms only. It makes the feature of uploading pictures crucial in the applications for proper assessment and analysis. For instance, a mother can send a picture of her child’s rash to the pediatrician to ensure whether it’s normal or she needs to be concerned.

A good mobile application enables you to take a picture of the patient’s body. You can upload the image into Electronic Health Record (EHR) and attach it to the patient’s timeline as an e-document. Features like this offer better access to details about the patient and accelerate care delivery.

  1. Remote Healthcare

We are living in a digital era of smartphones and the internet. These advancements have made it possible for people living in rural or far-flung areas to get the best healthcare services with the help of these apps. They enable such people to book an appointment with the doctors in advance. They can also buy medicines online without the need to travel to the hospitals at far distances. Moreover, people can use them to get some important information about healthcare and well-being tips.

  1. Transparency

Mobile applications guide through every step of the patient journey, from the waiting room to the checkout. They also help the staff make the room available for patients even before they enter the hospital. It significantly impacts patients’ experience and satisfaction, particularly for urgent-care centers.

According to various researches, long waiting times are a big contributor to patient dissatisfaction. Studies revealed that patients always request doctors to be specific about waiting times. So, this is where healthcare apps can play a role and benefit both patient and the doctor.

Moreover, they enable patients to decide which healthcare facility is the closest to them and offers the shortest estimated waiting time. This feature is quite beneficial, especially in the event of an emergency.

  1. Fewer Risks of Faulty Diagnosis

There are a number of cases where a minor error in the diagnosis can lead to risk even the lives of patients. But with the mobile apps, there are no such possibilities at this time. Through these applications, the doctors receive a precise report of the patient’s health condition. And they prescribe the most accurate medicine with the precise chemical composition and dosage.

With cloud facilities, they also store the patient’s documents and help medical staff to keep a record of their patients. The apps also assist medical staff in entering vital data without making any mistakes.

  1. Enhance Patients’ Engagement

There can be a time when you can’t visit the hospital to access doctors. You can take the example of the current pandemic, where you can’t visit hospitals for causalities. So, the primary aim of these applications is to get in touch with doctors without leaving your home. For routine check-ups or an emergency, the complexity of hospital appointments often discourages patients from visiting doctors. Medical apps lessen this complexity.

They offer better medical information and remind the patient about their upcoming appointments. The applications track the frequency and time at which you need to take medicines and remind accordingly. In this way, they enhance patients’ engagement and improve the overall patient experience through personalized communication.

  1. e-Prescriptions

Healthcare providers strive to offer a high quality of patient care. A good mobile application enables doctors to easily and quickly prescribe medications to patients as soft copies from any place in the world with digital assistance.

It possesses the feature of providing an e-prescription from the mobile phone, adding in the convenience. They also save you from the skyrocketing bills and large medical expenses of hospitals.

  1. Easy Payment of Bills

With the healthcare mobile app development trend, paying for medical expenses has become quite simple. The applications come with a highly secured payment gateway integration, enabling users to pay the amount seamlessly without standing in the queue to pay the bill.

You even get the option of choosing the payment plan and paying the bills accordingly. Other than mobile wallet applications, there are also many other payment options available to facilitate the patients.


Healthcare mobile app development improves patients’ experience, making physician-patient communication more convenient. Healthcare applications are the best choice when it comes to improving short-term outcomes, accessing health information, and ensuring transparency in medical charges.

At Xavor, we engineer the top-notch healthcare mobile app development solutions for your medical organization, helping you offer the best patient experience. Our expert developers, researchers, and designers keep up with the ever-evolving technologies and deliver exceptional solutions.